Privacy Policy

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This Privacy Policy describes how Straininggrelimi, operating at straininggrelimi.shop, collects, uses, stores, and protects your personal information when you visit our website, purchase our digital habit guides and well-being products, or communicate with us. We are committed to safeguarding your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is Straininggrelimi, located at The Life Coach - Positive Minds, Mapleton Rd, London SW18 4DN, United Kingdom. For any privacy-related enquiries, you may contact us at info@straininggrelimi.shop or by telephone at +447949029157.

2. Information We Collect

We collect personal information that you voluntarily provide when interacting with our habit guide products and services. This may include:

Identity data such as your full name
Contact data including your email address and telephone number
Communication data comprising messages you send through our contact form regarding habit kits, daily rhythm guides, or general enquiries
Transaction data related to purchases of our Morning Ritual Habit Guide, Evening Wind-Down Workbook, and 30-Day Habit Tracker Bundle
Technical data including IP address, browser type, device information, and pages visited on straininggrelimi.shop
Cookie data as described in our Cookies Policy
Consent records confirming your agreement to data processing and marketing communications where applicable

3. How We Use Your Information

We process your personal data for the following purposes related to our habit guide and well-being products:

To fulfil orders for digital habit kits and deliver download links for purchased guides
To respond to enquiries about our daily rhythm guides, product features, and pricing
To provide customer support regarding access to workbooks, trackers, and audio guides
To process refund requests in accordance with our Return Policy
To improve our website, product offerings, and user experience through anonymised analytics
To send transactional communications such as order confirmations and delivery notifications
To comply with legal obligations including tax and accounting requirements in the United Kingdom
To protect against fraudulent activity and ensure the security of our platform

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing your personal data:

Contract performance: processing necessary to deliver habit guide products you have purchased
Legitimate interests: improving our services, preventing fraud, and maintaining website security
Consent: where you have explicitly agreed to marketing communications or non-essential cookies
Legal obligation: compliance with applicable UK laws and regulations

5. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating straininggrelimi.shop and delivering our habit guide products. These may include payment processors, email delivery services, website hosting providers, and analytics platforms. All third parties are contractually bound to process your data only for specified purposes and in compliance with UK data protection law. We may also disclose information when required by law, court order, or governmental authority.

6. International Data Transfers

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office, or transfers to countries with an adequacy decision.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Order and transaction records for habit kit purchases are retained for seven years to comply with UK tax regulations. Contact form submissions are retained for up to two years unless a longer period is required for ongoing correspondence. Marketing consent records are kept until you withdraw consent. Technical and analytics data is typically retained for up to twenty-six months in anonymised form.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data held by Straininggrelimi:

Right of access: request a copy of the personal data we hold about you
Right to rectification: request correction of inaccurate or incomplete data
Right to erasure: request deletion of your data in certain circumstances
Right to restrict processing: request limitation of how we use your data
Right to data portability: receive your data in a structured, machine-readable format
Right to object: object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at info@straininggrelimi.shop. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmitted through straininggrelimi.shop, secure server infrastructure, access controls limiting employee access to personal data, and regular security assessments of our systems and third-party providers.

10. Children's Privacy

Our habit guide products and website are intended for adults aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically when using our habit guides and well-being resources.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how Straininggrelimi handles your personal data, please contact us at info@straininggrelimi.shop, call +447949029157, or write to The Life Coach - Positive Minds, Mapleton Rd, London SW18 4DN, United Kingdom.